Testimonials

Roger Phillips, the Managing Director and Founder of Action Resources Limited, has been a leading personnel management practitioner in the UK since 1967 and has been delivering highly practical HR, Employment Law and Customer Care training workshops throughout this time.

Currently his most popular 3 or 6-hour in-house or public programmes for entrepreneurs, business proprietors and managers of people in smaller organisations, which perhaps do not have their own dedicated HR specialist, include “Improving Employee Performance in Difficult Times”, “Making Employment Law work for YOU”, “Managing your People to deliver exemplary Customer Care” and “Thinking Ahead – employing people for a successful business.”

Such workshops have been delivered by Action Resources Limited since 2000 for Trade Associations, Business Links, Chambers of Commerce, Charities and for individual private and public sector Organisations.  We like to limit attendance on such courses to 10 people if at all possible, in order to achieve maximum benefit and the highest level of participation.

We quote below some recent comments from attendees:

“ Very informative and useful to me as a prospective manager of people.”

“Much more helpful than I had expected.”

“Didn’t get bogged down with lots of unnecessary detail – excellent.”

“A highly pragmatic and relevant presentation, supported by great case studies.”

“It was exactly what I wanted.”

“All my questions were fully answered and issues addressed.”

“Fantastic value – well structured, professional and clearly presented.”

“The only problem is that I would love the Workshop to continue longer.”

“Far more interesting and challenging than I thought it would be.”

“A nice relaxed presentation style geared to what we actually wanted to know.”

“A superb workshop – how does he do it in the time available?”

“Roger really knows his stuff and translates everything into PRACTICAL advice for creating an invaluable action-plan – a great communicator.”

“Overall, an interesting insight into Employment Law with valuable information imparted in an easily digested and engaging manner.”

“It was remarkable that the intensity of our questions didn’t throw him off course.”

“Made what could have been a very dry subject pretty absorbing.”

“He provided so much sound commonsense based on his huge depth of experience in a number of sectors and industries.”